Tips on Selecting a Screening Service
For most businesses, the driving factors for outsourcing employment screening and background checks are time and the accessibility of data.
Despite advances in technology, there is no centralized database of federal, state, and consumer data. background checks require making multiple phone calls, submitting information requests to various agencies, and waiting for responses.
The appeal of background check services is convenience and the existence of a practiced approach to accessing data via a network of data purchases, third party information providers, and hiring researchers.
The following is a checklist of specifications you should consider when selecting a service:
- How is data collected and updated?
- Can the vendor collect information directly from the court houses?
- Does the vendor have a documented quality assurance policy?
- Is the company insured?
- Is the vendor certified in states that require a specialized certification and/or a private investigator license?
- Do their services comply with all applicable federal, state, and local privacy, EEO/discrimination, consumer reporting, data destruction, and other governing laws?
- Can the vendor provide forms and guidance for obtaining information, notifying applicants, and addressing “adverse action” decisions?
- Will the vendor provide the individual with access to reports?
- Will the company follow required procedures for investigating inaccurate information?
- Can the vendor assist you in developing an effective background screening policy?
Becoming knowledgeable about your potential pre-employment screening vendor is the first step towards protecting your employees and your business.